POLICY
When booking an appointment at our nail salon, you agree to all of our policies. To ensure our staff receives a full day’s wage, we have a strict 24-hour cancellation policy. Cancellations with less than 24 hours’ notice will incur a 50% charge, while no-shows will be charged the full cost of the booked service. We appreciate your understanding and support.

REFUSAL OF SERVICE

We reserve the right to refuse service to anyone at any time without a refund. As licensed professionals, we adhere to a strict code of ethics to maintain a safe environment for both our staff and clients.

CREDIT CARD DEPOSITS

A credit card is required to secure all appointments, and your card will be pre-authorized. All card information is securely encrypted. If we do not receive the required notice for cancellations or changes, a 50% charge will apply for short notice cancellations, and no-shows will be charged 100% of the service fee.

BOOKING

We recommend booking appointments in advance to accommodate your scheduling preferences. Walk-ins are welcome but not guaranteed. Please arrive 10 minutes prior to your scheduled service. Specific nail technicians requested online or over the phone are not guaranteed and may change without notice. For specific requests, please call us, and we will do our best to accommodate you, though this is not guaranteed.

GIFT CERTIFICATES

Gift certificates are non-refundable and can only be used for salon services. Please present your gift certificate upon arrival.

24-HOUR STRICT CANCELLATION POLICY

We adhere to a strict 24-hour cancellation policy for all appointments. This policy applies to bookings made in person, by phone, email, or online. No refunds will be given for cancellations or rescheduling with less than 24 hours’ notice. Short notice cancellations will be charged 50% of the service fee, and no-shows will be charged the full service fee.